Your files will be available to download once payment is confirmed.
Most packages are shipped Priority or First Class Mail meaning they arrive in 1-3 days once they have been shipped. Keep in mind, once a custom order has been purchased it may take some time to get the materials put together before the item can be shipped.
I want you to be happy with your purchase, so please contact me right away if you are not satisfied with your order. I love what I do and want you to love it too!
I will not accept returns for custom orders, as it would be impossible for me to resell them. All details will be worked out prior to your purchase, and photos will be exchanged so that you know what you're getting ahead of time.
If you bought one of our ready-made items and it was not to your liking, I will accept a return and refund your money. But the buyer pays return shipping.